What Your Clients Should Know: Lash Care

Proper eyelash extension aftercare is imperative to your client’s retention as well as your professional reputation! So here is the lash artist’s guide to aftercare! These proper eyelash extension aftercare rules are fairly universal and tend to remain the same regardless of your adhesive or application style! You’ll want to ensure you are educating every single one of your clients on these practices.

  1.  Wash Lashes Daily. Washing daily is, by far, the most important eyelash extension aftercare instruction. Yet, washing daily seems to be the step that clients forget the most! You cannot stress this to your lash lovers enough; wash, wash, and wash! Usually lash cleaning should happen once a day or every other day (depending on how oily the clients eyelids are, how much makeup they wear etc.). Lash Bath removes dirt, debris, oils and bacteria, allowing your lashes to stay healthy and in perfect  shape.
  2. Stay Clear Of Oil Based Products.   Any oil based makeup removers or face wash should be avoided at all costs while dealing with lash   extensions   – your clients NEED to know this! This might mean clients have to switch up their routine’s for the time being but it’s better to be safe than lash-less. Oils can cause the breakdown of the lash adhesive and negatively affect retention. Recommend alternative cleansing methods to your clients such as cleansing waters or gentle gel cleansers for their skin routine.
  3. Avoid Touching/Rubbing Lashes   Touching eyelash extensions or rubbing eyes can be a totally sub-conscious tendency. Some clients even rub their eyes in their sleep. Let each client know that doing so will cause their lash extensions to prematurely fall out. The oils or lotions from their hands will break down the adhesive causing them to come in for lash fills much more often – which, in this case, is NOT a good thing
  4. Avoid Sleeping on Lashes   Sleeping face down on your pillow not only causes wrinkles, but ruins retention causing lashes to tangle and clump and fall out prematurely. Sleeping on your side can also have a similar effect – one eye may end up looking full, and the other will appear sparse due to its rubbing against a pillow at night. Put in your best effort to sleep on your back, facing upward. Although challenging, this will help with lash health and retention in the long run.
  5. Why You Should Pre Schedule Refills

Work with your clients on scheduling fills in advance, and inform them on the importance of doing so. Oftentimes a new client won’t understand the reasons why fills usually happen between two and a half to three weeks. It’s important to give all of the necessary information that goes into a fill appointment so your clients better understand why pre scheduling is being stressed. Pre-scheduling is mutually beneficial – not only will your client avoid being charged heavier due to more missing lashes, but you as the lash artist won’t have to worry about the awkward “I have to charge you for a full set.” conversation. Regular fills will also keep lashes looking good as new!

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